Last Updated: June 1, 2026
Privacy Policy
Introduction
Welcome to Cally ("Cally", "we", "our", or "us").
Cally is a nutrition and calorie-tracking application that allows users to estimate calories and nutritional information from food photos using artificial intelligence.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Cally mobile application, website, and related services.
By using Cally, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When using Cally, you may provide:
- Name
- Email address
- Profile information
- Weight and body measurements
- Nutrition goals
- Food photos submitted for analysis
- Feedback and support requests
Information Collected Automatically
We may automatically collect:
- Device type
- Operating system
- App version
- IP address
- General location information
- Usage statistics
- Crash reports
- App activity information
Authentication Information
If you sign in using Apple Sign In, Google Sign In, or Email Authentication, we may receive basic account information necessary to create and manage your account.
Food Photos
Cally allows users to upload food images for nutritional analysis.
Food photos are processed to:
- Identify food items
- Estimate calories
- Estimate protein, carbohydrates, and fat
- Improve user experience
Food photos are not sold to third parties.
How We Use Your Information
We use information to:
- Provide and operate Cally
- Analyze food images
- Estimate nutritional information
- Create and manage accounts
- Process subscriptions
- Improve app performance
- Provide customer support
- Prevent fraud and abuse
- Comply with legal obligations
Artificial Intelligence Processing
Cally uses artificial intelligence services, including OpenAI, to analyze food images and generate nutritional estimates.
Information submitted for analysis may be processed by third-party AI providers solely for the purpose of providing the requested service.
Third-Party Services
Cally uses trusted third-party providers including:
Supabase
Used for authentication, database storage, and user account management.
OpenAI
Used for food image analysis and nutritional estimation.
RevenueCat
Used for subscription management and in-app purchase validation.
Apple App Store
Used for payments and subscription purchases.
Google Play Store
Used for payments and subscription purchases.
Each third-party provider maintains its own privacy policies and security practices.
Subscription Information
Subscriptions are processed through Apple App Store and Google Play Store.
We do not collect or store your credit card information.
Payment processing, billing, renewals, and refunds are handled by Apple and Google according to their policies.
How We Share Information
We do not sell personal information.
We may share information:
- With service providers required to operate Cally
- When required by law
- To protect our rights or users
- During a business transfer, merger, or acquisition
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, it will be deleted or anonymized.
Data Security
We use reasonable technical and organizational safeguards to protect your information.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, including users in the European Economic Area (EEA), United Kingdom, and Switzerland, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
Account Deletion
You may request deletion of your account and associated personal data at any time.
To request account deletion, contact: callyaipp@gmail.com
Subject: Delete My Account
We will process valid deletion requests within a reasonable timeframe unless we are required to retain certain information by law.
Children's Privacy
Cally is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
International Users
Your information may be processed in countries outside your country of residence.
By using Cally, you acknowledge that your information may be transferred and processed in accordance with this Privacy Policy.
Changes To This Policy
We may update this Privacy Policy from time to time.
When we make significant changes, we will update the "Last Updated" date above.
Continued use of Cally after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, contact:
Email: callyaipp@gmail.com
Application: Cally